These days organizations are keen to develop an enterprise-wide mobile development strategy to build a successful business and boost productivity. With the advancement in smartphones and high-speed internet, the successful deployment, as well as the execution of enterprise application on mobiles, has become plausible. Below int this article we will find the 10 Key Challenges For Enterprise Mobile App Development.
While mobility provides businesses with tremendous growth opportunities, mobile business intelligence, and wireless ERPs are among the many applications of a mobile strategy. However, beneath this layer resides a very challenging task that is developing and deploying an enterprise mobile application.
There can be numerous difficulties while developing an enterprise mobile application due to the unpredictable requirements plus absolute changes during the process of development. The process of designing an effective mobile strategy, government policies and constantly changing customer needs are some of the difficulties faced by the software programmers.
But first of all, before moving forward with the challenges, you need to know what is an enterprise mobile application?
What is an Enterprise Mobile Application?
An enterprise mobile app as the name suggests is a mobile application that a business uses to solve one or more than one of their needs. Basically, it refers to a mobile app that employees can download for many purposes like for getting help with their everyday work, have space for them to share and maintain data or even submit requests or complaints to their HR departments.
Such apps are usually built to be compatible and integrate with software that the business has already been using such as Salesforce and ServiceNow.
Why Do You Need An Enterprise Mobile Application?
Be it a Fortune 1000 company or a small business, every venture is craving for an enterprise mobile app that can help them in their growth process. Today, having an enterprise mobile has become a necessity. Still not convinced?
Here are a few stats for you-:
- 34% of work productivity is improved when companies let employees use enterprise mobile application.
- 87% of companies are dependent on their employee’s ability to access enterprise apps on their personal smartphones.
- 67% of CIOs and IT professionals believe mobility will impact their businesses.
- 67% of small businesses in the U.S. will have their own mobile app.
So, you know why do you to focus on developing a 10 Key Challenges For Enterprise Mobile App Development.
Now it’s time to move forward with what are the key challenges that you’re going to face while, planning designing, building, and testing an enterprise mobile app.
Key Challenges For Enterprise Mobile App Development
Mobile Enterprise And Resources
One of the most challenging parts of developing a mobile app for enterprises is the gap in expertise. Mobile app development is still in its infancy and requires a completely different set of competencies than other fields like web development and traditional IT systems does.
The reality is that most of the organizations don’t have an in-house team of mobile developers and so they need to outsource talents for the task who are eligible to fill the gap.
However, outsourcing real talents and maintaining a development team is very costly as well as difficult. Roles related to Mobile app development like mobile engineers to product managers are in high demand and hence require salaries that reflect this.
As a result, finding the right talent, maintaining a balance, and then paying for it can be a major challenge for organizations. In order to resolve this problem, most of the enterprise organizations have tried to pursue mixed sourcing model.
Some of the key jobs related to app development are outsourced to a mobile app development agency while some are done internally. According to Gartner, this approach is successful for 55% of the organizations.
This approach can be highly successful especially for the companies that are just starting out with their enterprise mobility initiative because it combines external experts along with the in-house team.
Moreover, it is also a cost-effective way and also allows the internal members to gain more knowledge from the outsourced team.
Another 10 Key Challenges For Enterprise Mobile App Development is creating an API strategy. For powering up your app, you need APIs that helps to expose some functions needed to enable certain actions.
For example, a field service app would need API to users to close completed appointments or expose maintenance appointment schedules.
Organizations need to evaluate their current APIs and understand whether they are capable of fulfilling the requirements of the app or not.
In some cases, it might not be happening and that means, you need to modify the current ones. In other cases, API might not be present and so it needs to be created from scratch.
API strategies should be there while gathering product requirements because these services are not going to be only integral in the functioning of your app but also add efforts and cost to the project.
As per a recent survey by Red Hat and TechValidate, 45% believe that security is one of the top challenges for enterprise mobile app development.
Especially for some crucial applications related to finance or corporate data, ensuring security is the most important concern.
Manipulation or intrusion to any data can cause serious damage to the company and that’s why the developers need to emphasize on embedding the security system of the operating system or hard code by themselves only.
Organizations that use the BYOD program or plan to get employee-facing enterprise apps accessed on those devices can’t have the same level of control, however, can implement a Mobile Device Management Strategy.
A Focussed Approach
The first step towards developing an enterprise mobile app is to determine the size of the organization and then begin with the development.
This step can sometimes be very challenging because there is no solution that can fulfill the complete needs.
The best approach for starting is to start small with an app that can solve the problems of a particular set of users or a particular department.
You can build a “point app” that addresses a very specific need. For example, an app that can schedule meetings and send reminders for the same.
This approach allows companies to stay focused and ensure that things work very well for at least a particular set of users.
In 2017, 26.2% of those targeted by the Ransomware attack were business users. Also, we now know that most of the businesses have started to encourage the use of BYOD for the enterprise mobile app development.
This boosts the challenge of putting a very secure and private authentication process. This is because when you use a username and password, they can be easily hacked, compromising the authentication.
Moreover, the fact is that organizations for their enterprise apps just use a single sign up facility. Well, the enterprises can obviously use LDAP directory yet it is advised to have two-factor authentication. This because if the authentication is not strong enough, it may lead to data and app beaches.
Here comes another major challenge- which is to allow employees to access the data even when there’s no internet connectivity.
There are times when there is little to no network or no internet connection and still the employees need to access the data. How will they access the files stored in the cloud?
So, the employee-facing enterprise mobile app should have a space of its own that can store important files and data that was updated during the last time of the employee getting online.
Also, along with the data storage capacity, the app should be able to sync with the backend data.
In this way, whenever the employee will get back online, the data will be synced automatically to the cloud. And this is what organizations need to implement while developing an employee-facing an enterprise mobile app.
While Big Data is no more a new term, it’s still trending in the enterprise mobility sector and even taking a hike.
With the entire industry moving forward towards the digital transformation, more and more companies are trying to consider big data for their enterprise mobile app.
Looking at the present scenario it can easily be expected that the data and information are going to increase even more in the upcoming years. And in order to incorporate this rapidly growing change, enterprises need apps that can capture, manage as well as process those data.
Hence, companies are looking forward to utilizing big data for making crucial business decisions.
However, the challenge here for the organizations is to plan the app design that can effectively manage big data for the betterment of the enterprise.
Regular Application Maintenance And Support
Building an employee-facing enterprise mobile app and then launching it is one part of the life cycle. And the story doesn’t end here, you also need to update and maintain it regularly so that it could keep up with the industry updates and advanced technologies.
Furthermore, it is important for organizations to ensure that the employees are leveraging the app and tools provided for their daily tasks.
Implementing such a mobility solution within the company culture builds up a new improved culture and it is equally important for both employees and the organization to be flexible at it.
The success of any enterprise mobile app doesn’t only rely on its completion and launch but also relies on factors like the improvement of the company culture, boost in the productivity of employees and the overall development of the business.
So, don’t just focus on building an app but rather keep upgrading it after the launch in order to stay updated with the industry standards.
Whenever an organization plans to build an employee-facing an enterprise mobile app, it is advised to go for native app development.
It’s highly recommended to choose native and not compromise with design elements that are unique to each platform.
While UI and UX are very crucial things to keep in mind for building an enterprise mobile app, cross-platform development tools like Xamarin and really great options with such tools enterprise can force UX to be uniform.
Moreover, it’s very cost-effective and most importantly this doesn’t compromise with the customer-brand relationship.
To conclude, deciding between native or cross-platform approach can be very challenging. While the cross-platform may not be suitable for all types of requirements, native can be too costly.
To come up with the right solution, organizations should first understand their particular needs, goals, and objectives and then go for a suitable solution.
App Scalability To Artificial Intelligence And Machine Learning
Organizations are looking for enterprise mobility solutions that are scalable for emerging technologies.
Nowadays, emerging technologies include technologies like Artificial Intelligence, Machine Learning, Virtual Reality, Augmented Reality, etc.
Apps related to these technologies have already entered the industry and very soon these technologies will be used for accomplishing even the tiniest tasks. But is your app ready to use these technologies?
This is a key challenge for the organizations to build an app that is scalable enough to test and use the emerging technologies for the betterment of the business and add ease up the work for their employees.
To Wrap Up
Building an employee-facing enterprise mobile app can be very challenging for the organizations, particularly when it’s the first time they are entering the lane.
It is crucial for the organizations to address these barriers to success in the early stage itself and create a strategy to avoid delays, limit waste and of course build an app to success.
Use this listicle to note all the challenges, set a goal, outsource a development team and finally start building your application as per the requirements or your organization.
Once you do it all, the next step will be to keep updating the application as per the industry standards. And in this way, you will have a perfect enterprise mobile app for your team that will ultimately lead to success.
Full Name: Harikrishna Kundariya
Biography: Harikrishna Kundariya, a marketer, developer, IoT, ChatBot & Blockchain savvy, designer, co-founder, Director of eSparkBiz Technologies, a Custom Mobile Application Development Company. His 8+ experience enables him to provide digital solutions to new start-ups based on IoT and ChatBot.