Firestick Remote Not Working – How to Fix

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Remote not working? Follow these simple steps to ensure your fire stick remote works properly and see if the problem was resolved!

How to repair your fire tv stick remote

If your Amazon Fire TV Stick remote has stopped working, there are a few things you can try to fix.

 First, check the batteries and make sure they’re properly inserted. If that doesn’t work, try resetting your Fire TV Stick by holding down the Home button on the remote for 10 seconds. 

If that doesn’t work, you may need to replace your remote. You can find replacements on Amazon or at your local electronics store.

 It’s also possible to buy an external IR receiver like this one which will allow you to use any universal remote with your Fire TV Stick. Finally, if none of these steps have worked, we recommend returning the product under warranty through Amazon’s return process.

Unplug the FireTV device

If your FireTV remote isn’t working, you should first unplug your FireTV device from the power outlet.

 Then, wait for 30 seconds and plug it back in. Once it’s plugged back in, try using your remote again. If it still doesn’t work, proceed to the next step.

 Make sure there are no obstacles between the TV and your FireTV device: You may have something blocking the line of sight between your TV and your FireTV device. If so, move it out of the way or turn off whichever TV setting that you’re using to project onto a wall or other surface. 

If none of these steps worked, then contact Amazon Customer Service at 1-888-280-4331 for more assistance.

Restart Fire TV with the home button method

If your Fire TV Stick is unresponsive, one thing you can try is restarting it. To do this, press and hold the Home button on your remote for five seconds.

 This will bring up a menu with the option to Restart. Select it and confirm. Your Fire TV will take a minute or two to restart. It may show an update screen during that time. 

Once it’s done, head back to Settings > System > Developer Options > ADB Debugging again and toggle the switch off and then back on again.

 You should be able to see your device in ADB Mode now! Then type adb devices and hit enter. Make sure your device is listed there. If so, type adb shell pm clear com.amazon.tv launcher3′′ (without quotes) and hit enter again to clear out any potential corrupt data and give our efforts another go. 

Re-enable USB debugging by going back to Settings > System > Developer Options > ADB Debugging and toggle the switch on. Now re-run adb devices, which should list your device if all goes well. Type adb install ‘‘com.google.android.apps.youtube_xapk_38400444490-20180421_signed’’ (again without quotes). If successful, YouTube will finally load up on your TV as expected!

Reset the hardware

If your Fire TV Stick isn’t responding to commands from your remote, the first thing you should do is reset the hardware. This is a simple process that only takes a few minutes. 

First, unplug the power cord and remove any HDMI cables attached to your device. Next, press and hold down both of the small buttons on the back of your Fire TV Stick for 10 seconds until it turns off. 

After it turns off, plug in the power cord and wait for it to turn on again. Once it does turn on again, release both buttons and allow the system to boot up completely. Finally, reconnect all of your cables and try using your remote again. If this still doesn’t work then move on to step two below. 

Reset Wi-Fi connection: Unplug the power cord and disconnect your network cable before pressing and holding down both of the small buttons on the back of your Fire TV Stick for ten seconds.

 Plug in your network cable, followed by the power cord, and wait for it to turn on again. It’s possible that after resetting Wi-Fi connection will be required. 

Reconnect with the network settings or use an Ethernet cable if available.

Replace missing or faulty batteries

If your Amazon Fire Stick remote isn’t working, the first thing you should do is check the batteries.

 If the batteries are dead or dying, replace them with fresh ones. If that doesn’t work, try restarting your Fire Stick.

 If that doesn’t fix the problem, try resetting your Fire Stick. If none of those solutions work, you may need to contact Amazon customer service for further assistance. It’s possible the remote has gone bad and needs to be replaced. 

Check Amazon customer reviews before purchasing a new one. 

I’m not getting any response from my remote when I push any buttons whatsoever. I’ve tried using the power button to reboot it and no dice.

 I even tried holding down all the buttons on the remote at once in case there was some kind of connection issue but that didn’t work either so it seems like it might just be a broken remote! 

If you’re still experiencing issues after following these steps, please contact Amazon customer service for more help!

Replace the batteries with new ones

If your Firestick remote isn’t working, the first thing you should do is check the batteries. If they’re old or low, they may be the culprit. To replace the batteries, follow these steps: 

  1. Remove the back cover of the remote by gently prying it off with a small screwdriver or another sharp object.
  2. Take out the old batteries and insert new ones in their place, making sure to match the + and – symbols.
  3. Put the cover back on and make sure it snaps into place securely. 
  4. Try using the remote again, if there’s still no response, continue to the next step for more troubleshooting tips

Power cycle your Fire TV Stick

If your Fire TV Stick is unresponsive, you may need to power cycle the device. To do this, unplug the power cord from the back of the Fire TV Stick. 

Wait for 30 seconds, then plug the power cord back in. Once your Fire TV Stick has powered on, try using your remote again. If it still doesn’t work, move on to the next step. Unpair and re-pair your remote: 

Try unpairing and repairing your remote by following these steps Press the Home button on your remote ____ times until you see a message that says Pair a New Remote. Select Yes with your arrow keys ____ times, until you see a confirmation message that says Successfully paired new remote! Now press the Back button on your remote once.

 Your cursor should now be at Settings. Move right with your arrow keys to choose Device Name, then press OK on your remote to open Device Name settings. You’ll want to change Fire TV or Amazon (depending on which type of device you have) to something unique like Living Room.

Log in again to your Amazon account

If you’re having trouble with your Amazon Fire TV Stick, one thing you can try is logging out of your Amazon account and then logging back in. 

This process will refresh your account information and might fix the issue. Here’s how to log out of your Amazon account: 

  1. Go to Settings. 
  2. Select My Account. 
  3. Select Log Out.
  4. Enter your Amazon password when prompted and select Continue. 
  5. Select Log Out again to confirm.
  6. You’ll be logged out from your Amazon account on all devices that you used this login. 
  7. Log back on to your Amazon account using the email address and password associated with it. 

After a few minutes, try to connect the Fire TV Stick again by following these steps:

  1. Disconnect any Ethernet cables or wireless connections currently connected to your device. 
  2. Press and hold down the button at the top of your remote for at least 25 seconds (see image below). After a few moments, release it – but keep holding onto the device!
  3. Reconnect any Ethernet cables or wireless connections currently connected to your device. 
  4. Launch an app on your Amazon Fire TV Stick and see if the problem has been fixed. 
  5. It should work now.

How do I fix an unresponsive remote?

If your Amazon Fire Stick remote has stopped working, there are a few things you can try to fix. 

First, check the batteries and make sure they’re fresh. If that doesn’t work, try resetting your Fire Stick by holding down the Home button on the remote for 10 seconds. 

If that doesn’t work, you may need to factory reset your Fire Stick. To do that, go to Settings > Device > Reset to Factory Defaults. Your Amazon Fire Stick will restart with default settings.

 Finally, if none of these solutions works, you’ll want to contact customer service through their website or phone number.

Check Fire Stick Remote Battery Problems

One of the most common reasons a Fire Stick remote stops working is because the batteries are low. If your remote isn’t working, check the batteries and replace them if necessary.

 If that doesn’t fix the problem, there are a few other things you can try. First, try restarting your Fire Stick. If that doesn’t work, try resetting your Fire Stick. Finally, if all else fails, you may need to contact Amazon customer service for help. 

To do this, open the app on your phone or tablet and click Help at the bottom. You will then be directed to a page where you can submit a question or find answers from customers who have been in similar situations.

Rule Out Distance and Obstruction Problems With Fire TV Remotes

If your Amazon Fire TV Stick remote isn’t working, the first thing you should do is rule out any distance or obstruction problems. If you’re too far away from the Fire TV Stick, it won’t register your button presses.

 And if there’s something blocking the infrared sensor on the front of the Fire TV Stick, like a piece of furniture or your television, that can also prevent the remote from working.

 To test for this problem, move closer to the Fire TV Stick and hold down a button. If you see Incorrect password pop up, then move closer to the sensor and try again.

 If you don’t see an Incorrect password, but still have issues with your remote, read on below! Sometimes when we press a button, the remote will just stop responding after a while.

 That’s because it takes time for a signal to travel back and forth between the remote and the Fire TV Stick. The solution is simple: just wait 10 seconds before pressing another button.

 After all, your remote has to send a message over an IR beam to tell the Fire TV Stick what button you pressed – which takes time. It usually happens if you accidentally press the wrong button, which sends a different message than what you meant to send. 

There are some more steps below in case these solutions didn’t work for you!

Also, Raed: 11 Reasons To Invest On Internet TV Bundles

Try Using the Fire TV Phone App

If your Fire TV Stick remote isn’t working, one thing you can try is using the Fire TV phone app. This app allows you to control your Fire TV Stick with your phone.

 To use this app, you’ll need to download it from the App Store or Google Play. Once it’s installed, open the app and sign in with your Amazon account. Then, follow the on-screen instructions to connect your phone to your Fire TV Stick. You should see a prompt that asks you to enter a code displayed on your TV screen. 

Enter the code by tapping it into the box below. Once that’s done, tap I’m all set and you’re ready to go! The next time you want to use your phone as a remote, launch the app and make sure your Fire TV Stick is connected to the same Wi-Fi network as your device.

 Tap More > Turn On Remote Control and start playing! With your phone controlling your Fire TV Stick, you don’t have to worry about trying to figure out what buttons do what exactly anymore.

 Plus, if you’ve misplaced your remote for some reason, it might be more convenient to just grab your phone instead of crawling around the couch cushions looking for it.

Conclusion

If your Amazon Fire Stick remote isn’t working, there are a few things you can try to fix the issue. 

First, check the batteries and make sure they’re properly inserted. If that doesn’t work, try resetting your Fire Stick by holding down the Back button and the Right button simultaneously for 10 seconds.

 If neither of those solutions works, you may need to replace your remote. It’s important to remember that the buttons on your Amazon Fire TV remote correspond with different functions on your television set. Make sure you are pressing the correct buttons when trying to navigate or access certain features on your device. 

A back button will take you one step back, while a right arrow will bring up an option list. A left arrow takes you one step forward in the navigation history and play will pause content. Finally, enter will select whatever is highlighted in the menu options. 

When using these buttons in conjunction with the volume up/down or channel up/down buttons, be mindful of what volume level your television is set at so as not to inadvertently raise it too high or lower it too low.

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